How can we help?
Find quick answers for scanning, permissions, PRO subscriptions, document security and common Mini Scanner questions.
Scanning & Camera
If scanning is unavailable, make sure Camera access is enabled for Mini Scanner in iOS Settings. Good lighting and a flat document surface provide the best results.
Photos & Imports
Photo Library permission is used only when you choose to import images or save an export. You can review or revoke access in iOS Settings at any time.
PRO & Restore Purchases
PRO subscriptions are processed by Apple. If PRO does not unlock after reinstalling or changing devices, use the Restore Purchases option in Mini Scanner while signed in with the Apple ID used for the purchase.
Manage or Cancel Subscription
Open iOS Settings › Apple ID › Subscriptions, select Mini Scanner, then review, change or cancel your subscription. Billing and refunds are handled by Apple.
Documents & Deletion
Your scans are stored locally on your device. Delete individual documents inside Mini Scanner. Deleting the app removes local Mini Scanner data, subject to any iOS backups you control.
App Lock
If enabled, the optional PIN is stored in the iOS Keychain and biometrics may be used to unlock the app. App Lock is a convenience feature and should not replace secure backups of critical records.
Export & Sharing
You can export supported documents and share them using the iOS share sheet. Once a file is sent to another app or service, that destination's terms and privacy practices apply.
OCR & Smart Tools
OCR, searchable PDF and selected smart tools require an active Mini Scanner PRO entitlement. Results may vary depending on image quality, document layout and source material.
Contact Support
Still need help? Email us at support@miniscanner.app. Please include your device model, iOS version and a short description of the issue. Do not email sensitive scanned documents unless necessary.